Refund Terms

Our Refund Policy

At Iyvoris, we prioritize your satisfaction. Our Refund Policy outlines the conditions and process for requesting a refund, ensuring transparency and fairness in your experience.

Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

Product Defects or Malfunctions: If you receive a defective product, we will promptly address the issue and provide a refund.
Unauthorized Charges or Billing Errors: Notify us of any billing discrepancies, and we will investigate and issue a refund if necessary.
Failure to Receive Promised Product or Service: If you do not receive the product or service as promised, you may qualify for a refund.

Refund Process

To request a refund, please contact our customer support within 7 days of purchase with relevant details. Our team will review your request promptly and strive for a transparent resolution.

Refund Conditions

Please note the following conditions:

Refunds are subject to approval and may be declined if deemed fraudulent or abusive.
In certain cases, refunds may be issued as store credit or exchanged at our discretion.
Shipping and handling charges are non-refundable.

Duration of Refund Processing

We aim to process refunds promptly. However, processing times may vary depending on factors such as the payment method and financial institution.

Refund Denial

Refunds may be denied if the request does not meet eligibility criteria or is determined to be fraudulent or abusive.

Communication Regarding Refunds

We will keep you informed throughout the refund process and address any questions or additional information required.

Refund Policy Updates

We reserve the right to update our Refund Policy. By continuing to use our services after updates, you agree to the revised terms.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@iyvoris.com. Your feedback is valuable as we strive to provide a positive experience for all customers.